Made2Manage Comes Through in a Storm.

I know I’ve been hard on Made2Manage at times. However, when the situation warrants it, I will be the first one to praise as well.

Today I called M2M support to discuss a Shop Floor Data Collection issue and the connection sounded different than normal. I asked the tech why and she explained that almost the entire staff was working from home due to incredibly bad weather. I just wanted to take a moment commend them for thinking ahead, having an emergency plan, and following through with it. It was nice to get live support, and not have to resort to another “Web Support Spotlight” day.

1 comment to Made2Manage Comes Through in a Storm.

  • Scott

    I don’t know how many people are aware why there are “Web Support Spotlight” days. The primary reason for these days is not to promote thier website. Instead it is do to the support staff having meetings.

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